Approximately forty-five people attended the Civic Association meeting on Tuesday evening 18 November at the Arlington Mill Community Center.
The agenda included:
We had a forum with eight representatives from the US Postal Service
The purpose of this forum, which lasted approximately seventy minutes, was to discuss numerous issues with misdirected and undelivered mail and other service issues that have sharply increased in Douglas Park over the past year. Postal service officials listed to our concerns, apologized, and relayed some of the steps that they have undertaken in attempt to bring the issues under control. These include:
- A new Customer Service Manager at the South Glebe (Arlington South) Station
- Increased training for mail carriers in Douglas Park
- A review of carrier routes in Douglas Park
Postal services officials acknowledged that these are only initial steps in addressing the problems. In addition, the postal service intends to bring in a review team to track carriers in Douglas Park for a period to ascertain whether they are performing route deliveries correctly and efficiently. Most importantly in this meeting, however, was the request for real-time data so that postal officials can track problems to specific personnel. The Arlington Postmaster, Mr Walter Daniels, has requested that residents email him directly with misdelivery or other issues on the day of or the day following the incident, letting him know the date, time, nature and address of the occurrence. Mr Daniels also indicated that where feasible, it would be helpful to include a photograph attachment of the mail panel of the misdirected piece, which will allow officials to determine if there are machine-sorting issues that are contributing to our problems. UPDATE FEBRUARY 2015. Mr Daniels has moved on at USPS. Our new contact for mail problems is the new South Arlington Station Manager, Marcus Clinkscale. He may be reached at marcus.c.clinkscale@usps.gov.
In summary, the Postal Service now seems to be very aware of the ongoing issues in Douglas Park and has expressed a firm desire to address the situation. It’s now our job to make sure they follow through by providing the ongoing data they need to find the root causes. Postal officials have agreed to attend a future meeting of the Association, likely in February 2015, to update their progress and receive more feedback from residents.
We had an update from Alison Tomlinson and Allegra Jabo; our representative and alternate to the Thomas Jefferson Middle School Working Group (TJMSWG).
The TJMSWG is charged by the County Board with evaluating the Thomas Jefferson Middle School site and making a recommendation as to the feasibility of building a new 725-seat elementary school on the campus. The TJMSWG will present a preliminary report to the County Board in December and a final report in January 2015. An overview of the group, along with supporting documents, is available here.
